Products-and-Services-Manulife-iFUNDS-RSP-FAQs

FAQs FOR MANULIFE iFUNDS REGULAR SAVINGS PLAN(RSP)

GENERAL

What is the minimum initial amount to set up a Regular Savings Plan (RSP) via Manulife iFunds?

In conjunction with the launch of Manulife iFUNDS RSP, the subsequent minimum monthly investment per fund is RM100, until further notice.

How do customers set up a Regular Savings Plan via Manulife iFUNDS?

Customers may set up RSP via Manulife iFUNDS RSP menu screen. Please find the video/link below.

Link: https://youtu.be/OzEInV6Pwlo

Customers may set up a new RSP instruction,
Increase and decrease existing RSP amount within the authority limit
To change RSP funds
To cancel the RSP

How long does it take for the changes made to take effect?

Setting up a new RSP through Manulife iFUNDS takes one to two business days.

What do customer receive upon the RSP update or amendment made via Manulife iFUNDS?

Customer will receive an acknowledgement via email and SMS.

Can customer select a new fund for RSP where it is not in the existing investment portfolio?

Yes.

Can customer select multiple funds to invest via RSP?

Yes.

Can customers make changes to their debiting bank account via Manulife iFUNDS?

Yes, to do this, customer needs to cancel the existing RSP and set up a new RSP.

What are the dates available for monthly investment amount to be deducted?

Customer may select either 10th or 28th of the month for deduction from his/her bank account.

How long does the cancellation of RSP take effect?

The cancellation must submit 10 calendar days before the deduction date. For e.g. If a customer cancelled the RSP on the 8th and the deduction date is on the 10th (less than 10 calendar days) it will be cancelled on the next billing cycle. If the deduction date is on the 28th then it will take effect immediately (more than 10 calendar days).

At which date’s price would customer be entitled for the RSP?

The price will be based on 10th or 28th of the month, depending on the deduction date that the customer chose. If the 10th or 28th of the month falls on a non-business day, the price will be based on the valuation determined at the end of the next business day.

How will customers be notified if the RSP monthly collection via Manulife iFUNDS is successful?

Customer will receive e-statement (for e-subscriber), hardcopy daily statement (for non e-subscriber). There is no SMS or email confirmation.

How will customers be notified if the RSP monthly deduction is rejected?

Customer will receive notification via email and SMS with the reason mentioned.

Do customers have to pay for any fees to set up RSP via Manulife iFUNDS?

RM1.00 will be charged during the first enrolment of RSP. The said RM1.00 will be credited back to your Manulife Fund Account during the first successful Direct Debit payment. However, the RM1.00 will not be refunded to your Manulife Fund Account if the enrolment is unsuccessful or there is any unsuccessful deduction from your bank account.

Can monthly deduction for RSP be paid from a 3rd party bank account even if the payer is not a joint holder of the investment account?

Yes. But image of document(s) to proof acceptable relationship between investor and payer must be uploaded and approved.

How can a customer who has newly set up a RSP check on the progress status of application?

Customer may go to the Regular Savings Plan menu item to check the status of the plan.

Can customers make changes to their monthly RSP contribution amount?

Yes, provided the RSP account is 'Approved' status.

What if customer changes mind and decides to cancel the RSP after completing the set up via Manulife iFUNDS?

The cancellation can only be done for RSP account with 'Approved' status.

Can customer set up RSP for a Private Retirement Scheme (PRS) account via Manulife iFUNDS?

Not at the moment.

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The above information has not been reviewed by the SC and is subject to the relevant warning, disclaimer, qualification or terms and conditions stated herein. Investors are advised to read and understand the contents of the Master Prospectus dated 3 January 2023; Master Prospectus dated 15 May 2023; Prospectus dated 18 August 2022 and its First Supplemental Prospectus dated 30 December 2022; Disclosure Document dated 14 February 2022 and its First Supplemental Disclosure Document dated 30 August 2023 for Manulife PRS NESTEGG Series; Disclosure Document dated 14 February 2022 and its First Supplemental Disclosure Document dated 30 August 2023 for Manulife Shariah PRS NESTEGG Series; Information Memorandum dated 2 May 2023; Information Memorandum dated 9 August 2021 and its First Supplemental Information Memorandum dated 10 August 2023; Information Memorandum dated 11 February 2020 for Manulife Dragon Growth Fund; Information Memorandum dated 11 February 2020 and its First Supplemental Information Memorandum dated 13 September 2021 and its Second Supplemental Information Memorandum dated 31 January 2022 and its Third Supplemental Information Memorandum dated 21 August 2023 for Manulife Asian Small Cap Equity Fund; Information Memorandum dated 11 February 2020 and its First Supplemental Information Memorandum dated 31 January 2022 and its Second Supplemental Information Memorandum dated 10 August 2023 for Manulife SGD Income Fund; Information Memorandum dated 11 February 2020 and its First Supplemental Information Memorandum dated 10 August 2023 for Manulife Global Emerging Markets Multi-Asset Income Fund; Information Memorandum dated 11 February 2020 and its First Supplemental Information Memorandum dated 31 January 2022 and its Second Supplemental Information Memorandum dated 10 August 2023 for Manulife ASEAN Equity Fund; Information Memorandum dated 4 September 2019 and its First Supplemental Information Memorandum dated 18 October 2019; Master Information Memorandum dated 26 November 2019 for 2 Funds and Information Memorandum dated 3 February 2020 and its First Supplemental Information Memorandum dated 13 September 2021 and its Second Supplemental Information Memorandum dated 10 August 2023 and all the respective Product Highlights Sheet(s) (collectively, the “Offering Documents”), obtainable at our offices or website, before investing. The Offering Documents have been registered with the Securities Commission Malaysia (SC), however the registration with the SC does not amount to nor indicate that the SC has recommended or endorsed the product. There are risks involved with investing in unit trust funds; wholesale funds and/or Private Retirement Schemes. Some of these risks associated with investments in unit trust funds; wholesale funds and/or Private Retirement Schemes are interest rate fluctuation risk, foreign exchange or currency risk, country risk, political risk, credit risk, non-compliance risk, counterparty risk, target fund manager risk, liquidity risk and interest rate risk. For further details on the risk profile of all the funds, please refer to the Risk Factors section in the Offering Documents. The price of units and income distribution may go down as well as up. Investors should compare and consider the fees, charges and costs involved. Investors are advised to conduct own risk assessment and consult the professional advisers if in doubt on the action to be taken. Past performances are not an indication of future performances. Where a unit split/distribution is declared, investors are advised that following the issue of additional units/distribution, the NAV per unit will be reduced from the pre-unit split NAV/cum-distribution NAV to post-unit split NAV/ex-distribution NAV; and where a unit split is declared, the value of your investment in the Fund’s denominated currency will remain unchanged after the distribution of the additional units. You are advised not to solely rely upon the ratings or rankings disclosed herein in making an investment decision. The ratings or rankings disclosed herein are current; the same may change in the future.

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